Restarting your router, checking your modem connection, and resetting network settings often resolve the problem quickly. The good news: it is almost always fixable without calling your ISP. This guide walks you through every cause and solution, from the simplest power-cycle. Your Ethernet cable is plugged in, the link light is blinking, and your computer says it is connected — but websites, apps, and updates still will not load. Internet problems can start on the router, but sometimes, the issues can come from your device, so it's crucial to find out how these errors start to fix them. My router can't get internet for updating the firmware nor it can't get NTP.